Work

Determinants of Ghanaian Bank Service Quality in a Universal Banking Dispensation

Year: 2006

Type: article

Source: DOAJ (DOAJ: Directory of Open Access Journals)

Authors: Robert Hinson, Amidu Mohammed, Roberta Mensah

Institution: University of Ghana

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W2620116744

FWCI:

Cites: 14

Cited by: 43

Related to: 10