Work

Willingness to pay in negative restaurant service encounters

Year: 2017

Type: article

Source: International Journal of Hospitality Management

DOI: 10.1016/j.ijhm.2017.05.006

Authors: Anupama Sukhu, Anil Bilgihan, Soobin Seo

Institutions: University of New Hampshire, Florida Atlantic University, The Ohio State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2621532375

FWCI: 7.897

Cites: 85

Cited by: 56

Related to: 10