Perception and preparedness of stakeholders at hospitals to utilize a paperless environment.
Year: 2010
Type: dissertation
Study design: Observational Study
Abstract: The embracing of Health Information Technology (HIT) by hospitals is viewed as one mechanism to \nmitigate the ever-growing healthcare supply and demand gap, reduce medical errors, increase efficiency, \nimprove quality of care and automate business processes. This has led to many hospitals investing large \nsums of money in the hope that HIT can help hospitals achieve this goal. \nThe problem, however, is that similar to other industries that have undertaken this journey towards \nembracing Information Technology (IT), hospitals have not been very successful and have not achieved \nthe expected benefits of IT. One of the major contributing factors to the high failure rate of IT \nimplementation within the healthcare sector is user acceptance. The main objective of this study was to \ndetermine the perception and preparedness of clinical stakeholders to adopt a paperless environment and \nto determine if the clinical stakeholders were equipped with the necessary skills to be able to function \nwithin a paperless environment. \nDue to the nature of the study, a quantitative approach was used to gather information using a \nquestionnaire. The private hospital that agreed to participate in the study is from the eThekwini \nmunicipality. A total of 300 questionnaires were handed out to the nursing clerk at the hospital and a \ntotal of 102 questionnaires were successfully answered giving the researcher a response rate of 34%. \nThe findings of the study indicate that both perceived usefulness and perceived ease of use by clinical \nstakeholders are enablers to HIT usage while resistance to change is an inhibitor to HIT usage. The \nfindings also indicate that both related knowledge and perceived compatibilities have a positive effect on \nthe perceived usefulness and perceived ease of use respectively.
Author: Vikash Ramharuk
Language: English
Subfield: Health Information Management
Field: Health Professions
Domain: Health Sciences
Open Access status: green
OpenAlex ID: W268365849