Work

The Applicability of Interpersonal Relationship Dimensions to an Organizational Context: Toward a Theory of Relational Loyalty a Qualitative Approach

Year: 1997

Type: article

Source: Journal of organizational culture, communication and conflict

Authors: John A. Ledingham, Stephen D. Bruning, T. Dean Thomlison, Cheryl Lesko

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W272212783

FWCI: 1.576

Cites:

Cited by: 46

Related to: 10