Critical Success Factors In The Implementation Of E-Procurement In Public Entities In Kisumu County, Kenya
Year: 2016
Type: dissertation
Study design: Observational Study
Abstract: There have been significant efforts in the public sector to improve public procurement \nprocesses in Kenya. These efforts have mainly focused in ensuring improved efficiency \nand saving of costs through public procurement system, by exploiting ICT to institute \nsystems that facilitate the procurement process. E-procurement has come out as a popular \nsystem that has been adopted by organizations to achieve these objectives. A major \nconcern is that despite the benefits of using e-procurement in public entities, its \nimplementation has been largely slow. The study was geared to establish the critical \nsuccess factors in implementation of e-procurement in public entities in Kisumu County. \nThe study assumed a descriptive research design. The target population was composed of \nprocurement professionals in public entities in Kisumu County. The study found that staff \ntraining on e-procurement tools, allocation of adequate resources on e-procurement, top \nmanagement support towards e-procurement implementation, early supplier involvement \nduring e-procurement implementation and reliable in internet service provider were \ncritical when rolling out the e-procurement system in public entities. The study identified \nthe factors that act as prerequisites to implementation of e-procurement; change \nmanagement programs for users on e-procurement, supplier involvement and availability \nof a reliable internet service provider. The study recommended that staff training on e procurement \nshould be given much more emphasis and e-procurement be given priority \nduring planning and budgeting process. Top management to commit to support and \nensure a seamless implementation of e-procurement. Change management programs to be \nhandled in an all-inclusive manner for users to buy in on the benefits of e-procurement
Author: Obat, Kevin George
Language: English
Subfield: Strategy and Management
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W2724432234