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Emergency Calls to the Nursing Home at Life’s End: Providers’ Perspectives

Year: 2017
Type: conference-abstract
Abstract: Nursing home (NH) residents account for over 2.2 million Emergency Department (ED) visits yearly; the majority are transported by Emergency Medical Services (EMS). The purpose of this study was to investigate how EMS providers respond to 911 calls when imminent death is from a chronic—non-acute condition. Surveys were conducted with 178 EMS providers and follow-up interviews with 43. Survey results indicated that 96% reported NH calls at least monthly - 48% on every shift; 58% report receiving at least monthly requests to transport an actively dying resident to an ED. Nearly half (46%) endorsed the need for interdisciplinary interventions between EMS, hospice, and NHs to address challenges. Interview themes illustrated contributing factors as: Limited staff training, experience; Dying-related fear, panic, distress; Staff shortages; and Organizational protocols promoting 911 calls. The findings illuminated the lack of comprehensive advance care planning for NH residents who are frail and approaching life’s end.
Language: English
Field: Medicine
Open Access status: gold
Estimated APC paid: $3,977
OpenAlex ID: W2733463330
Cites:
Cited by: 1
Related to: 10