Work

Quality OF Service ON Public Mass Transit IN Jakarta

Year: 2013

Type: article

Abstract: The traffic congestion in Jakarta remains unsolved despite the provision of public transportation, \nsuch as Trans Jakarta bus which is relatively comfortable. This study aims at measuring the service \nquality of Trans Jakarta bus based on its passengers’ perception. Samples were taken from 400 respondents at 8 bus corridors. Data were collected through questionnaires and were analyzed with \ndescriptive method. The study revealed that the availability of physical facilities and security became \nfactors that should be emphasized.

Source: Gunadarma University Repository (Gunadarma University)

Authors: Tety Elida, Didin Mukodim

Institution: Gunadarma University

Language: English

Topic: Transportation Planning and Optimization

Subfield: Transportation

Field: Social Sciences

Domain: Social Sciences

SDGs: Sustainable cities and communities, Industry, innovation and infrastructure

Open Access status: green

OpenAlex ID: W2738601333

FWCI:

Cites: 19

Cited by: 3

Related to: 10