Work

The Flexibility of Logistics Service Providers and Its Impact on Customer Loyalty: an Empirical Study

Year: 2011

Type: article

Source: Journal of Supply Chain Management

DOI: 10.1111/j.1745-493x.2011.03228.x

Authors: EVI HARTMANN, ALEXANDER DE GRAHL

Institution: Friedrich-Alexander-Universität Erlangen-Nürnberg

Language: English

Topic: Outsourcing and Supply Chain Management

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2741206348

FWCI: 7.134

Cites: 98

Cited by: 89

Related to: 10