Work

Is The European Customer Satisfaction Index Model Applicable to Tertiary Education

Year: 2004

Type: conference-paper

Source: UWA Profiles and Research Repository (University of Western Australia)

Authors: Bill Chitty, Geoffrey N. Soutar

Institution: The University of Western Australia

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2741486792

FWCI:

Cites: 10

Cited by: 25

Related to: 10