Work

Perceived Service Quality and Loyalty of Fitness Centers' Customers: Segmenting Members Through Their Exercise Motives

Year: 2017

Type: article

Study design: Observational Study

Source: Services Marketing Quarterly

DOI: 10.1080/15332969.2017.1366211

Authors: E. Tsitskari, G. Tzetzis, D. Konsoulas

Institutions: Democritus University of Thrace, Aristotle University of Thessaloniki

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2759219989

FWCI: 3.948

Cites: 46

Cited by: 29

Related to: 10