Work

Examining the Mediating Effect of Strategic Agility in the Relationship between Intellectual Capital and Introduction Organizational Excellence in Jordan Service Sector

Year: 2018

Type: article

Abstract: This study aims to investigate the relationship between intellectual capitals, strategic agility, and organizational excellence in service sector of Jordan. Moreover, it examined the effect of strategic agility as a moderator of this relationship between intellectual capital and organizational excellence. A total of 550 questionnaires were collected from respondents who were chosen from a stratified random sampling. The findings indicate that intellectual capital and its dimensions, human capital, structural capital, and relational capital have a significant impact on strategic agility as well as organizational excellence. Moreover, the results indicate that strategic agility fully mediates the relationship between intellectual capital and organizational excellence. The findings of this study can have significant implications for the service sector of Jordan. Keywords: agility, excellence, HRM, intellectual capital, performance, strategyJEL: J24, L25, L84

Source: Journal of Business

DOI: 10.31578/.v6i1.115

Authors: Zeyad Faisal AL-AZZAM, Hani Jazza’a IRTAIMEH, Amineh Abdul Halim KHADDAM

Institutions: World Islamic Sciences and Education University, Amman Arab University

Language: English

Topic: Intellectual Capital and Performance Analysis

Subfield: Strategy and Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: bronze

OpenAlex ID: W2761033948

FWCI: 2.313

Cites: 32

Cited by: 22

Related to: 10