Work

Cooperation in B2B relationships: Factors that influence customers' perceptions of salesperson cooperation

Year: 2017

Type: article

Study design: Observational Study

Source: Industrial Marketing Management

DOI: 10.1016/j.indmarman.2017.09.019

Authors: Bruno Lussier, Zachary R. Hall

Institutions: HEC Montréal, Texas Christian University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2765590885

FWCI: 10.36

Cites: 52

Cited by: 80

Related to: 10