Work

Influence of TQM Practices and Service Innovation Types on Performances of the IT Romanian Companies

Year: 2017

Type: article

Abstract: This paper presents a mathematical model intended to investigate the influence of TQM andservice innovation types on service companies performance. The company performance is regardedas the model output and is built out of the financial performance and the non-financialperformance. The two performances are generating competitive advantage. The estimated non–financial performances are represented by the quality performance and the innovativeperformance. The data used to build the model were taken from the IT Romanian companies.

Source: RePEc: Research Papers in Economics

Authors: Mateescu Mihaela, Muscalu Sabin, Bozga Raluca

Institution: Romanian Academy

Language: English

Topic: Quality and Supply Management

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: green

OpenAlex ID: W2771543613

FWCI:

Cites: 5

Cited by:

Related to: 10