Returning Customers: The Hidden Strategic Opportunity of Returns Management
Year: 2017
Type: article
Source: California Management Review
Authors: Felix Johannes Röllecke, Arnd Huchzermeier, David Schröder
Institution: WHU – Otto Beisheim School of Management
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: closed
OpenAlex ID: W2774050404
