Work

IT/IS Outsourcing in Large Companies – Motivations and Risks

Year: 2017

Type: conference-paper

Abstract: Companies can outsource Information Technologies (IT) /Information Systems (IS) at various scales, from a small percentage of services to the entire range of services that they need. Outsourcing is associated to a set of motivations related to perceived benefits, but it also has inherent risks. This paper discusses the main results of a survey carried out to determine several aspects of outsourcing practice in large companies. It presents the most frequently contracted services (application development and application maintenance), the most prevailing motivations (financial motives and access to world-class capabilities) and the main risks (loss of control, loss of intellectual capital, and unexpected costs), as perceived by companies.

Source: Procedia Computer Science

DOI: 10.1016/j.procs.2017.11.135

Authors: João Varajão, Maria Manuela Cruz-Cunha, Maria da Glória Fraga

Institutions: Centro ALGORITMI, University of Minho, Universidade Politécnica do Cávado e do Ave, University of Trás-os-Montes and Alto Douro

Language: English

Topic: Outsourcing and Supply Chain Management

Subfield: Management Information Systems

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: diamond

Funder: Fundação para a Ciência e a Tecnologia