Work

Importer and exporter capabilities, governance mechanisms, and environmental factors determining customer-perceived relationship value

Year: 2017

Type: article

Source: Industrial Marketing Management

DOI: 10.1016/j.indmarman.2017.11.004

Authors: Dionysis Skarmeas, Athina Zeriti, Paraskevas Argouslidis

Institutions: Athens University of Economics and Business, University of East Anglia, Norwich Research Park

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2778464329

FWCI: 2.961

Cites: 109

Cited by: 27

Related to: 10