Work

When channel conflict positively affect performance: evidence from ICT supplier-reseller relationship

Year: 2018

Type: article

Source: Journal of Business and Industrial Marketing

DOI: 10.1108/jbim-11-2016-0272

Authors: Danny P. Claro, Denys Vojnovskis, Carla Ramos

Institution: Insper

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2783501065

FWCI: 4.136

Cites: 57

Cited by: 25

Related to: 10