The Effect of a Service Provider’s Competitive Market Position on Churn Among Flat-Rate Customers
Year: 2018
Type: article
Source: Journal of Service Research
Authors: Sabine Moser, Jan H. Schumann, Florian von Wangenheim, Fabian Uhrich, Felix Frank
Institutions: University of Passau, ETH Zurich
Language: English
Domain: Social Sciences
Open Access status: closed
OpenAlex ID: W2784735005