Work

Service quality delivery in a cross-national context

Year: 2018

Type: article

Source: International Business Review

DOI: 10.1016/j.ibusrev.2018.03.002

Authors: Ying Zhu, Susan Freeman, S. Tamer Cavusgil

Institutions: University of South Australia, University of Leeds, Georgia State University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2790191007

FWCI: 6.205

Cites: 65

Cited by: 28

Related to: 10