Work

A model to measure sustainable development in the hotel industry: A comparative study

Year: 2018

Type: article

Abstract: Despite measurement difficulties, several studies have recognized the importance of corporate social responsibility (CSR) as a tool to promote sustainability. The aim of this paper is to design a model to measure the implementation of CSR practices in hotels in two well‐known tourist regions, namely the Algarve in Portugal and the Costa del Sol in Spain. To do this, a Delphi method was applied: 16 experts from the two regions were asked to quantify the desirability of implementing 32 CSR practices in three areas: environmental, social, and economic. As a result, a three‐dimensional model was constructed to provide a quantitative overview of the hotel industry's commitment to and preferences in implementing CSR practices. Despite the high level of consistency between the two groups, statistically significant differences were found in the priority assigned to four CSR practices.

Source: Corporate Social Responsibility and Environmental Management

DOI: 10.1002/csr.1489

Authors: Manuel Suárez‐Cebador, Juan Carlos Rubio‐Romero, Joaquim Pinto‐Contreiras, German Gemar

Institutions: Universidad de Málaga, University of Algarve

Language: English

Topic: Corporate Social Responsibility and Sustainability

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: green

OpenAlex ID: W2791619987

FWCI: 12.4

Cites: 103

Cited by: 59

Related to: 10