Work

Expectations as a key element in trusting

Year: 2013
Type: conference-paper
Abstract: Considering the need for a tangible focus for qualitative research on trusting, we propose that expectations to the behavior of others can provide that. By focusing on expectations, researchers can produce narrative descriptions that explains how trusting develops and changes. Then the key theoretical question is “How do we describe and understand expectations in a micro perspective?” In this article we turn to Luhmann, Mead, Denzin and Blumer, to gain a better understanding of expectations. Overall we hope this paper contributes with a framework for research on trusting, which frames and supports the “shapeless data spaghetti toward some kind of theoretical understanding that does not betray the richness, dynamism, and complexity of the data” (Langley, 1999: 694).
Institution: Roskilde University
Language: English
Open Access status: green
OpenAlex ID: W2794488490
FWCI:
Cites: 35
Cited by:
Related to: 10