Work

Customer satisfaction in Asia

Year: 2018

Type: article

Source: Psychology and Marketing

DOI: 10.1002/mar.21093

Authors: Youjae Yi, Rajan Nataraajan

Institutions: Seoul National University, Auburn University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

Funder: Institute of Management Research, College of Business Administration Seoul National University

OpenAlex ID: W2800896188

FWCI: 8.687

Cites: 17

Cited by: 70

Related to: 10