Work

Perceptions of customer service orientation, training, and employee engagement in Jamaica’s hospitality sector

Year: 2018

Type: article

Study design: Observational Study

Source: European journal of training and development

DOI: 10.1108/ejtd-11-2017-0094

Authors: Karen R. Johnson, Sunyoung Park, Kenneth R. Bartlett

Institutions: University of North Texas, Louisiana State University, University of Minnesota

Language: English

Topic: Human Resource Development and Performance Evaluation

Subfield: Applied Psychology

Field: Psychology

Domain: Social Sciences

SDG: Decent work and economic growth

Open Access status: closed

OpenAlex ID: W2803002147

FWCI: 5.99

Cites: 93

Cited by: 49

Related to: 10