Constructive Comments?
Year: 2018
Type: article
Abstract: This article brings together two strands of research that have the potential to inform the development of constructive forms of journalism: online comments and media design. Through a three-year-long case study of the development of new formats for online comments on the website of the Danish Broadcasting Corporation, I explore the challenges encountered from two perspectives: the design features of the commenting system and the design process. While the broadcaster has emphasized developing features for strengthening editorial control, user engagement has faltered. A lack of attention to users in the design process seems to have contributed to the problems. These findings have implications for constructive journalism’s ambitions to facilitate audience engagement, in particular when tied to online platforms.
Source: Journalism Practice
Author: Anders Sundnes Løvlie
Institution: IT University of Copenhagen
Language: English
Subfield: Communication
Field: Social Sciences
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W2803590638