Work

Assessing quality assurance in higher education: quality managers’ perceptions of effectiveness

Year: 2018

Type: article

Abstract: The present article offers a mixed-method perspective on the investigation of determinants of effectiveness in quality assurance at higher education institutions. We collected survey data from German higher education institutions to analyse the degree to which quality managers perceive their approaches to quality assurance as effective. Based on this data, we develop an ordinary least squares regression model which explains perceived effectiveness through structural variables and certain quality assurance-related activities of quality managers. The results show that support by higher education institutions’ higher management and cooperation with other education institutions are relevant preconditions for larger perceived degrees of quality assurance effectiveness. Moreover, quality managers’ role as promoters of quality assurance exhibits significant correlations with perceived effectiveness. In contrast, sanctions and the perception of quality assurance as another administrative burden reveal negative correlations.

Source: European Journal of Higher Education

DOI: 10.1080/21568235.2018.1474777

Authors: Markus Seyfried, Philipp Pohlenz

Institutions: University of Potsdam, Otto-von-Guericke-Universität Magdeburg

Language: English

Topic: Higher Education Governance and Development

Subfield: Political Science and International Relations

Field: Social Sciences

Domain: Social Sciences

SDG: Quality education

Open Access status: hybrid

Funders: European Commission, Bundesministerium für Bildung und Forschung, Universität Potsdam, Education, Audiovisual and Culture Executive Agency