Work

How worthwhile is it to maximise customer satisfaction in public transport service contracts with a large captive user base? The case of South Africa

Year: 2018

Type: article

Source: Research in Transportation Economics

DOI: 10.1016/j.retrec.2018.05.011

Authors: Mathetha Mokonyama, Christo Venter

Institutions: Council for Scientific and Industrial Research, University of Pretoria

Language: English

Topic: Transportation Planning and Optimization

Subfield: Transportation

Field: Social Sciences

Domain: Social Sciences

SDGs: Industry, innovation and infrastructure, Sustainable cities and communities

Open Access status: closed

OpenAlex ID: W2807994386

FWCI: 0.928

Cites: 25

Cited by: 20

Related to: 10