Year: 2017
Type: report
Study design: Observational Study
Abstract: Low compensation in the retail sector is adversely affecting employee satisfaction and turnover. Leadership style is important for motivating employees and increasing their satisfaction level. This study has examined the effect of transformational and transactional leadership styles on job satisfaction in selected retail outlets of Slough, United Kingdom. The adapted questionnaire was administered to the employees of the retail outlets. The sample size was 270 and the response rate was 85%. The study found that transformational leadership style has a positive effect on job satisfaction, whereas transactional leadership style has an insignificant effect on job satisfaction. Therefore, it can be argued that the transformational leadership style is more effective in the retail sector of Slough, United Kingdom.
Authors: Saima Asghar, Isaiah Oino
Language: English
Domain: Social Sciences
Open Access status: green
OpenAlex ID: W2808035200