Work

Media Bias and the Role of User Generated Contents in Crisis Management: a Case-Study about the Communication of the Hungarian Police Forces after 2016 Budapest Explosion

Year: 2018

Type: article

Abstract: The 2016 Budapest explosion occurred on 24 September 2016 when a young man detonated a nail bomb to kill two patrolling police officers. This case-study analyses the official communication of the Hungarian Police Forces focusing on the elapsed time until their first official reaction. I argue that the first 24 hours after the detonation are the most crucial, so working with speed and efficiency is important. I claim that the successful crisis management process takes not only the bias of mass media into consideration, but the influence of user generated contents and conspiracy theories as well. The application of a holding statement, designed to help controlling the message the public will hear immediately following an incident, is also essential.

Source: Corvinus Journal of Sociology and Social Policy

DOI: 10.14267/cjssp.2018.1.05

Author: Dániel Gergő Pintér

Institutions: Budapest University of Technology and Economics, HUN-REN Institute for Computer Science and Control, Hungarian Academy of Sciences

Language: English

Topic: Public Relations and Crisis Communication

Subfield: Communication

Field: Social Sciences

Domain: Social Sciences

SDG: Peace, justice, and strong institutions

Open Access status: diamond

Funders: Hungarian Scientific Research Fund, Nemzeti Kutatási Fejlesztési és Innovációs Hivatal