Year: 2012
Type: dissertation
Abstract: The aim of this thesis study is to explore through articles and journals the role of communication competence in elderly care: a caregivers’ perspective. The study used qualitative content analysis. Literature review method helped in the building of the central work whereby articles chosen for the study were summarized. The results from the chosen articles were further broken down into topics or subtopics. This thesis study was guided by the following research questions; (1) How does communication competence influence elderly care? (2) What role communication competence plays in creating interpersonal relationships between a care-giver and an elderly patient? \nThe results indicate that healthcare in general is affected by communication. Lack of competency in communication by healthcare professionals affects health outcome of elderly patients. The findings also indicates that non-verbal mode of communication is not widely used although it is highly effective method of communication with patients who have problem with speech. \nIn conclusion the authors noted that communication competence is not widely researched topic. Healthcare professionals do not take so much into account of the way they communicate with their patients and this adversely affects the health outcome of their patients.
Source: Theseus (Ammattikorkeakoulujen)
Authors: Valentina Njuguna, David Kariuki
Language: English
Subfield: General Health Professions
Field: Health Professions
Domain: Health Sciences
Open Access status: green
OpenAlex ID: W283620262