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Leveraging customer knowledge to enhance process innovation

Year: 2018

Type: article

Source: Business Process Management Journal

DOI: 10.1108/bpmj-03-2017-0076

Authors: Hung Nguyen, Norma Harrison

Institutions: RMIT Vietnam, Macquarie University

Language: English

Topic: Innovation and Knowledge Management

Subfield: Strategy and Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: closed

OpenAlex ID: W2863088435

FWCI: 6.267

Cites: 72

Cited by: 42

Related to: 10