Work

Queue management: Elimination, expectation, and enhancement

Year: 2018

Type: article

Source: Business Horizons

DOI: 10.1016/j.bushor.2018.05.002

Authors: Elliott N. Weiss, Chad Tucker

Institution: University of Virginia

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2883334864

FWCI: 5.377

Cites: 2

Cited by: 31

Related to: 10