Examining business value of customer relationship management systems: IT usage and two-stage model perspectives
Year: 2018
Type: article
Source: Information & Management
Authors: Yangfan Li, Jinghua Huang, Tingting Song
Institutions: Tsinghua University, Shanghai Jiao Tong University
Language: English
Subfield: Strategy and Management
Domain: Social Sciences
Open Access status: closed
Awards: 基于平台的企业微博商业价值研究, G6536095276
OpenAlex ID: W2883853984