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Simplifying The Medicare Plan Finder Tool Could Help Older Adults Choose Lower-Cost Part D Plans

Year: 2018

Type: article

Abstract: Helping older adults make good plan choices is a persistent challenge of the Medicare prescription drug (Part D) program. The Centers for Medicare and Medicaid Services (CMS) provides an internet-based decision support tool (Plan Finder), but this appears to have had limited effect in part because the tool is complex and difficult to interpret. This study used a randomized experiment with hypothetical Part D plan choices to test the effect of simplifying the default amount of financial information provided on Plan Finder on people's ability to select low-cost plans. Reducing the amount of financial information displayed results in the selection of lower-cost plans, with no accompanying decrease in average plan quality or pharmacy network size but an increase in the take-up of convenience options such as a mail-order pharmacy. These modifications to the current Plan Finder design have the potential to improve the tool's usability and beneficiaries' plan choices in the Part D market.

Source: Health Affairs

DOI: 10.1377/hlthaff.2018.0145

Authors: Brian E. McGarry, Nicole Maestas, David C. Grabowski

Institution: Harvard University

Language: English

Topic: Healthcare Policy and Management

Subfield: Economics and Econometrics

Field: Economics, Econometrics and Finance

Domain: Social Sciences

SDG: Good health and well-being

Open Access status: green

Funder: National Institute on Aging