Work

Future Direction and Visual Analysis of Kano Model: A Literature Review

Year: 2018

Type: article

Abstract: This paper takes WoS database and CNKI database as samples, uses the HistCite to analyze the research status of Kano model, then analyzes the citation networks of Kano model and compares the topics and key points of Kano model research. Finally, the paper proposes the future direction of Kano model based on the citation networks and research topics.

Source: Journal of Service Science and Management

DOI: 10.4236/jssm.2018.114028

Authors: Qingliang Meng, Jing Dong

Institution: Jiangsu University of Science and Technology

Language: English

Topic: Quality Function Deployment in Product Design

Subfield: Management of Technology and Innovation

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: diamond

OpenAlex ID: W2885476333

FWCI: 1.341

Cites: 19

Cited by: 20

Related to: 10