Work

Manage Your Customers' Perception of Quality

Year: 2003

Type: article

Source: Review of Business

Authors: Leon Bruce Crosby, Raffaele DeVito, John Pearson

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2887926959

FWCI: 0.687

Cites:

Cited by: 25

Related to: 10