Work

The perception of e-servicescape and its influence on perceived e-shopping value and customer loyalty

Year: 2018

Type: article

Study design: Observational Study

Source: Online Information Review

DOI: 10.1108/oir-12-2016-0354

Authors: Ana Cuic Tankovic, Dragan Benazic

Institutions: University of Rijeka, Juraj Dobrila University of Pula

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2889413463

FWCI: 15.71

Cites: 101

Cited by: 111

Related to: 10