Work

Conceptualization and assessment of E-service quality for luxury brands

Year: 2018

Type: article

Study design: Observational Study

Source: Service Industries Journal

DOI: 10.1080/02642069.2018.1517755

Authors: Jung-Hwan Kim, Minjeong Kim

Institutions: University of South Carolina, Indiana University Bloomington, Indiana University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2889840496

FWCI: 3.723

Cites: 107

Cited by: 44

Related to: 10