Year: 2018
Type: conference-paper
Study design: Systematic Review
Abstract: As information technology (IT) in private and public organizations continues to gain importance, information system outsourcing (ISO) has become a critical component of corporate strategy for many institutions. Consequently, a substantial amount of research has investigated topics around ISO decisions and outcomes. However, despite decades of ISO research, analyses that focus on information system (IS) backsourcing remain scarce. Therefore, in this paper, we share the results of a systematic literature analysis of papers that consider IS backsourcing. Within our paper, IS backsourcing is integrated into the wider research landscape of ISO. Finally, our study clearly identifies the need for further and more extensive research on IS backsourcing. The high dissatisfaction and failure of outsourcing arrangements should not be ignored. Both sourcing decisions and existing outsourcing arrangements must be analysed carefully and in the long term to ensure the success of the company.
DOI: 10.15439/2018f333
Authors: Christian Leyh, Thomas Schäffer, Trung Duc Nguyen
Institution: Technische Universität Dresden
Language: English
Subfield: Management Information Systems
Domain: Social Sciences
Open Access status: diamond
OpenAlex ID: W2892613004