Work

Models of Trust and Reputation in eCommerce

Year: 2016
Type: article
Abstract: In eCommerce it is offered to online clients three types of evaluation: the evaluation of the \nbuyer, the evaluation of the seller or the evaluation of both of them. For most of the cases, the \npartners of transaction can evaluate each other. In general, evaluations show how satisfied or \nunsatisfied is a buyer or a seller about the online transaction or his partner after the ending of the \nprocess. A small number of models offers a solution for developing an initial set of advisors which \ncan be used for determination of levels of reputation and there are a few models that take into \nconsideration as many social criteria as possible for determination of trust.
Language: English
Open Access status: green
OpenAlex ID: W2894648303
FWCI:
Cites: 4
Cited by: 2
Related to: 10