Work

The customer experience ecosystem in two cultural contexts

Year: 2018

Type: article

Source: Journal of Financial Services Marketing

DOI: 10.1057/s41264-018-0053-x

Authors: Mojtaba Barari, Olivier Furrer

Institutions: Griffith University, University of Fribourg

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2898110698

FWCI: 3.72

Cites: 71

Cited by: 26

Related to: 10