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Disaster Risk Communication in Culturally and Linguistically Diverse Communities: The Role of Technology

Year: 2018

Type: conference-paper

Abstract: Migrants, ethnic minorities and people from culturally and linguistically diverse (CALD) communities are often more vulnerable to natural disasters due to cultural barriers and limited proficiency in the dominant language, which sometimes undermine their ability to access, interpret and respond to warnings. Technology can assist in engendering culturally and linguistically appropriate communication with CALD communities if key challenges are identified. This study contributes by reviewing relevant literature with the aim of ascertaining the most pressing challenges requiring technological interventions. Three broad issues (i.e., trust, message tailoring, and message translation) are identified and discussed, and potential solutions for addressing these issues are recommended.

Source: International Conference on Ubiquitous Computing and Ambient Intelligence (UCAmI)

DOI: 10.3390/proceedings2191256

Authors: Robert Ogie, Juan Castilla Rho, Rodney J. Clarke, Alison Moore

Institution: University of Wollongong

Language: English

Topic: Public Relations and Crisis Communication

Subfield: Communication

Field: Social Sciences

Domain: Social Sciences

SDG: Reduced inequalities

Open Access status: hybrid

OpenAlex ID: W2898534540

FWCI: 7.731

Cites: 27

Cited by: 27

Related to: 10