Work

Assessing Value From Business-to-Business Services Relationships: Temporality, Tangibility, Temperament, and Trade-Offs

Year: 2018

Type: article

Source: Journal of Service Research

DOI: 10.1177/1094670518805569

Authors: Paul Lyons, Louis Brennan

Institution: Trinity College Dublin

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2898623167

FWCI: 2.063

Cites: 65

Cited by: 20

Related to: 10