Work

Can loyalty programs be effective in promoting integrated energy services? Evidence from Slovenian electricity consumers

Year: 2018

Type: article

Study design: Observational Study

Source: Energy Research & Social Science

DOI: 10.1016/j.erss.2018.10.011

Authors: Janez Dolšak, Nevenka Hrovatin, Jelena Zorić

Institution: University of Ljubljana

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Affordable and clean energy

Open Access status: closed

Funder: Javna Agencija za Raziskovalno Dejavnost RS

OpenAlex ID: W2900367757

FWCI: 2.058

Cites: 64

Cited by: 15

Related to: 10