Work

Un acercamiento al concepto de la innovación en los servicios públicos

Year: 2018

Type: article

Abstract: Innovation in the public sector has been poorly addressed by studies on innovation and on public administration. On the basis of the evolution of the approach that has defined the problem, this article discusses, from a theoretical perspective, the concept of innovation in the public sector, comprising dimensions, its application, and differences regarding innovation in the private sector. Organizational characteristics and the nature of public services both compel us to think about innovation from a different perspective other than the one which occurs in industrial enterprises. Our goal is to propose a concept of innovation in public services considering different categories of analysis yet emphasizing two particular dimensions which are: the value of use and public value.

Source: Entreciencias diálogos en la Sociedad del Conocimiento

DOI: 10.22201/enesl.20078064e.2018.18.64794

Authors: Eugenio Arguelles Toache, Daniel H. Villavicencio Carbajal

Institution: Universidad Autónoma Metropolitana

Language: Spanish

Topic: Public Policy and Administration Research

Subfield: Public Administration

Field: Social Sciences

Domain: Social Sciences

SDG: Industry, innovation and infrastructure

Open Access status: diamond

OpenAlex ID: W2902264983

FWCI:

Cites: 24

Cited by: 4

Related to: 10