Interactive identity work of professionals in management: a hospital case study
Year: 2018
Type: article
Abstract: Hybrid professional managers appear less effective in introducing management into public professional settings than policymakers hope. To date, research has offered little understanding of professionals’ identity transition challenge and the role of social interactions underpinning this process. We studied the identity work of hybrid doctors inside a large public health-care organization, finding that it takes place through processes of familiarizing with management, rationalizing being a hybrid, and legitimizing the new role-identity. We contribute to the literature by showing that identity work is distributed and enabled by social interactions beyond the professional group. Implications for policymakers and executives are discussed.
Source: Public Management Review
Institutions: Utrecht University, Bocconi University, University of Warwick
Language: English
Domain: Social Sciences
Open Access status: green
Funder: Regione Lombardia
OpenAlex ID: W2902800261