Work

The effect of e-service quality on Jordanian student’s e-loyalty: an empirical study in online retailing

Year: 2018

Type: article

Study design: Observational Study

Source: Industrial Management & Data Systems

DOI: 10.1108/imds-12-2017-0598

Authors: Rami Mohammad Al-dweeri, Antonia Ruiz Moreno, Francisco Javier Llorens Montes, Zaid Mohammad Obeidat, Khaldoon M. Al-dwairi

Institutions: University of Jordan, Universidad de Granada, Al-Balqa Applied University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2903187083

FWCI: 16.55

Cites: 102

Cited by: 136

Related to: 10