Work

Impact of data breach locality and error management on attitude and engagement

Year: 2018

Type: article

Source: International Journal of Hospitality Management

DOI: 10.1016/j.ijhm.2018.12.001

Authors: Lu Zhang, Wei Wei, Nan Hua

Institutions: Michigan State University, University of Central Florida

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2905025290

FWCI: 4.55

Cites: 81

Cited by: 23

Related to: 10