Work

Online customers’ habit-inertia nexus as a conditional effect of mobile-service experience: A moderated-mediation and moderated serial-mediation investigation of mobile-service use resistance

Year: 2018

Type: article

Source: Journal of Retailing and Consumer Services

DOI: 10.1016/j.jretconser.2018.12.003

Authors: Jacques Nel, Christo Boshoff

Institutions: University of the Free State, Stellenbosch University

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

Funder: National Science Foundation, United Arab Emirates

Award: G5613798426

OpenAlex ID: W2906126377

FWCI: 7.097

Cites: 57

Cited by: 60

Related to: 10