Work

Relationships between system quality, service quality, and customer satisfaction

Year: 2018

Type: article

Study design: Observational Study

Source: Journal of Systems and Information Technology

DOI: 10.1108/jsit-03-2017-0016

Authors: Anas Abdelsatar Mohammad Salameh, Hartini Ahmad, Faisal Zulhumadi, Faruq Muhammad Abubakar

Institutions: Prince Sattam Bin Abdulaziz University, Universiti Utara Malaysia, Sa'adu Zungur University

Language: English

Topic: Technology Adoption and User Behaviour

Subfield: Information Systems and Management

Field: Decision Sciences

Domain: Social Sciences

Open Access status: closed

OpenAlex ID: W2906835836

FWCI: 3.903

Cites: 82

Cited by: 57

Related to: 10