Work

Lady first? The gender difference in the influence of service quality on online consumer behavior

Year: 2019

Type: article

Study design: Observational Study

Source: Nankai Business Review International

DOI: 10.1108/nbri-07-2017-0039

Authors: Weihua Wang, Saebum Kim

Institutions: Anhui University of Finance and Economics, Gyeongsang National University

Language: English

Topic: Customer Service Quality and Loyalty

Subfield: Organizational Behavior and Human Resource Management

Field: Business, Management and Accounting

Domain: Social Sciences

SDG: Gender equality

Open Access status: closed

OpenAlex ID: W2908248593

FWCI: 5.961

Cites: 99

Cited by: 33

Related to: 10